Powerful, security-centric remote monitoring and management
Grow your business
Create standardized service offerings with improving customers’ security posture in mind. As the first RMM tool with a built-in security assessment tool, MSPs can easily assess customer’s network and recommend services that are suitable for their customer.
Automate service delivery
Monitor and manage all customers’ networks from a centralized dashboard. Schedule and automate routine tasks, remediate issues with over 200 pre-built scripts, and deliver multi-layered security services seamlessly.
Reduce operational costs
Promptly resolve customer issues with our free remote IT support tool, while tracking activities through the PSA ticketing tool of your choice. Comprehensive, brandable reports enable MSPs to easily demonstrate value to customers.
The tools and insight you need
BARRACUDA RMM FEATURES
Quickly identify vulnerabilities, recommend solutions and services, remediate issues, and demonstrate how you are keeping clients safe.
Illustrate your contributions, provide transparency, and identify areas for improvement with over 150 brandable, customizable reports.
At-a-glance view of customer environments to quickly identify issues, access information, and make informed decisions.
Automate common tasks and remediate simple alerts with 200+ pre-built scripts to streamline service delivery.
Efficiently address security vulnerabilities by automatically or manually acquiring, testing, and applying Microsoft patches.
Standardize services delivered across your customer base with out-of-the-box service plans, or create services based on your preferences.
Real-time Monitoring and Alerting
Continuous monitoring and alerting based on service plan policies for a wide variety of applications and device types out-of-the-box.
Free Remote IT Support Tool
Connect securely to clients’ machines from any location to provide support and promptly resolve issues.
Track and report on customer tickets through built-in feature and compatible PSA tools.
Efficiently monitor, manage, and perform common administrative tasks with integrated applications such as VMware, Office 365, and Hyper-V.
We successfully deployed the latest version to 58 sites with less than three hours downtime and we continue to deploy new features. The integrated antivirus and site security dashboard have brought a real focus to the platform.